Company Profile Operating Areas Accreditations and Awards Oxford Building Excellence Terms and Conditions
Construction Design and Build Refurbishment Restoration Repair and Maintenance
Our Objectives Our Vision and Values Best Practice Supply Chain Partnering Innovation Environmental Management Health and Safety
Customer Care Arts and Culture Commerce and Industry Defence Education Elderly Care Emergency Services Healthcare Independant Schools Oxford Colleges Restoration Sports and Leisure Substations and Railways
Ashmolean Museum Chase Hospice Christ Church, Chorleywood Churcher's College Cooper School, Bicester Corpus Christi College Cox Green Leisure Centre Elmthorpe Convent Fox End Cottage Great Oaks Country House Highwood House King Edward's School Lindsay Court Apartments Lydiard Millicent School Queens College Ripon College-Edward King Chapel Ripon College-Harriet Monsell House The Kings of Wessex Academy Trowbridge Civic Centre UWE Wakefield House Wellington College
Committed People Management and Structure Beard Directors Careers Current Vacancies

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player



Right first time, on time and with a smile

Our Objective - Prompt and Faultless Delivery

To complete all our projects on time and to the total satisfaction of our customers

Completion on time occurs when we:-

Understand and plan the work thoroughly

Deal with all design issues fully with sufficient time before work commences

Procure resources in sufficient time

Chose the right sub contractor for each element of the work and explain fully what is expected of them

Ensure we have the right level of resources for each element of the work

Ensure we provide a clean, efficient site, which facilitates all craftsmen performing to their optimum

Track progress against the agreed programme and action alternative plans if slippage occurs.


Achieving zero defects occurs when we:-

Understand the quality standards our customers require

Set high standards for our staff and everyone working on the site

Give sufficient time to completing each element of the project

Deal with deviation from agreed standards promptly, immediately they are highlighted

Plan project handover to maximise customer satisfaction and minimise frustration and wasted time for our customers and their consultants

Customer Satisfaction

Exceeding customer expectations occurs when we:-

Understand our customers' project priorities and make his priorities our priorities

Delivering what we say we will do, on or before we said we would do it

Communicate openly and clearly about project issues and be considerate of customer issues

Show a pleasant, personal demeanour

And of course:-

Forward fully compliant Operations and Maintenance manuals on time